Policies
YOUR PRIVACY MATTERS
We may collect personal information such as your name, email address, phone number, emergency contact details, payment information, and information about your dog, including health records, vaccination status, and care preferences.
We collect your information to provide our services, manage reservations, communicate with you, ensure your dog’s safety, process payments, and improve your overall experience with The Canino.
We use appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or misuse.
We do not sell or rent your personal information. We may only share your information with trusted service providers when necessary to operate our business or when required by law.
We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.
Yes. Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You can manage cookie preferences through your browser settings.
Yes. You may request access to, correction of, or deletion of your personal information by contacting our team, subject to applicable legal requirements.
Health and vaccination records are collected solely to ensure the safety and well-being of all dogs in our care. This information is kept confidential and used only for operational purposes.